Privacy Policy

Last Updated: 2025-06-01
This Privacy Policy explains how N3xar ("we", "our", or "us") collects, uses, and protects your information when you use our services, including our website, mobile app, connected devices, and cloud platform.

1. Information We Collect

a. Account & Contact Data

  • Name, email address, and optionally, phone number
  • Login credentials (secured and encrypted)

b. Device & Usage Data

  • Device ID, type, firmware version
  • Sensor and controller data (temperature, motion, etc.)
  • Timestamps and event logs
  • Location data (if enabled)

c. Technical Information

  • IP address, browser type, and operating system
  • App interactions and system diagnostics

2. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve our services
  • Display and analyze device data in real time
  • Send alerts and notifications (e.g., SMS, email, Telegram, WhatsApp)
  • Detect, prevent, and fix security or functionality issues
  • Respond to user requests and technical support

3. Data Sharing

We do not sell your data. We may share data with:

  • Service providers (e.g., hosting, SMS gateways)
  • Regulatory or legal authorities (only when required by law)
  • Your authorized third parties (e.g., team members in your organization)

5. Data Retention

We store your data as long as:

  • Your account is active
  • It’s necessary for operational or legal purposes

You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct or delete inaccurate data
  • Restrict or object to processing
  • Data portability

To exercise any of these rights, contact: home@n3xar.com

6. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct or delete inaccurate data
  • Restrict or object to processing
  • Data portability

To exercise any of these rights, contact: home@n3xar.com

7. Cookies and Tracking

We use cookies for:

  • Session management
  • Performance analytics
  • Improving user experience

You may disable cookies via browser settings, but some features may not work correctly.

8. International Transfers

Our servers may be located in multiple countries. By using our services, you consent to your data being stored and processed in these locations.

9. Children’s Privacy

N3xar is not intended for users under 16. We do not knowingly collect data from children.

10. Updates to This Policy

We may revise this Privacy Policy. We’ll notify users of material changes through our website or app.

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